Warranty Claim

10-Year Labour Warranty – Terms & Conditions

Coverage

Action Home Services Inc. (“the Contractor”) warrants that all labour performed under this Agreement will be free from defects in workmanship and completed in a workmanlike manner consistent with industry standards. If a defect in workmanship covered by this warranty arises during the Warranty Period, the Contractor will, at no cost to the Customer, repair or replace the defective work. This warranty applies only to labour performed directly by the Contractor or its authorized subcontractors.

Duration

This warranty is valid for a period of ten (10) years from the date of substantial completion of the work (“Warranty Period”).

Exclusions

This warranty does not cover:

1. Materials, products, or equipment supplied or installed (which may in some cases be covered separately by manufacturer warranties).

2. Normal wear and tear or changes in appearance that do not affect performance or structural integrity.

3. Damage caused by:
a. Improper maintenance or failure to maintain;
b. Misuse, abuse, neglect, or accidents;
c. Alterations, modifications, or repairs made by anyone other than the Contractor;
d. Acts of God, extreme weather, fire, flood, or other events beyond the Contractor’s reasonable control.

4. Work performed outside the original scope of this Agreement.

Claims Procedure

The Customer must provide written notice of any defect within thirty (30) days of discovery, including details and photographs where possible. The Contractor will inspect the work within a reasonable time and, if covered, complete repairs within a reasonable period.

Limitation of Liability

This warranty is the sole and exclusive warranty for labour. To the fullest extent permitted by law, the Contractor disclaims all other warranties, express or implied, and limits its liability to the repair or replacement of defective labour as described above.

Governing Law

This warranty is governed by the laws of Ontario and the applicable federal laws of Canada.

Privacy Policy

Action Home Services protects consumer information and does not sell such information to any third parties.